Welcome to the Office of Robert K. Bourquein
Dr. Robert K. Bourquein and our team have been serving the Fredericksburg, Mason, and Kerrville, TX communities for over 20 years, creating one-of-a-kind smiles that improve self-esteem and boost confidence. We want to give you the best possible care, from your initial phone call to your final appointment, because we believe that your orthodontic experience should be positive and enjoyable. At the office of Robert K. Bourquein DDS, MS, you’re more than just a set of teeth – you’re family!
- We understand that every person we meet has different needs and anxieties, and we work with patients to create a treatment plan that is personalized to each individual goal.
- Dr. Bourquein has years of training in the most innovative orthodontic solutions available, from traditional braces to the advanced Damon® System and Damon Clear™.
- We offer a friendly, welcoming, stress-free atmosphere, going above and beyond to make our patients feel comfortable and at-home in our new, modern facility.
We are dedicated to creating beautiful, bright smiles for patients of all ages. If you're considering orthodontic treatment for yourself or for a family member, please feel free to contact our office and schedule an appointment with Dr. Bourquein.
OFFICE RE-OPENING: MONDAY, MAY 11, 2020
We are so happy to be back serving our valued orthodontic patients! Since a lot of appointments were missed during this time, we will do our very best to get everyone’s orthodontic treatment back on track. We will be contacting everyone to reschedule your missed appointments. We apologize and ask for your patience since the process to call everyone will take some time.
In order for us to be able to stick with American Dental Association guidelines for social distancing this might mean you could be offered fewer options in the beginning and we thank you for your cooperation in advance while we work through this difficult time. We are following all ADA guidelines to prevent exposure to the COVID-19 virus, we can assure you our team and doctor are symptom free and ready to serve you in a safe environment. We have participated in numerous webinars and informational meetings for the best practices to protect our patients and team. We have made some changes to appointments to keep both our patients and our team safe during the COVID-19 pandemic. Here is what to expect BEFORE, DURING & AFTER your appointment.
We ask that all patients BRUSH & FLOSS YOUR TEETH THROUGHLY AT HOME before your appointment.We would like to minimize the exposure of our patients and the toothbrushing station will only be used as necessary and disinfected after each use.
We ask all parents and siblings to stay in your vehicle. Our waiting room will be closed. We will do “CURBSIDE CHECK IN”, when you arrive, please call us at 830-990-0333 and we will sign you in, please take a moment to fill out the attached SUPPLEMENTAL INFORMED CONSENT and the SUPPLEMENTAL HEALTH QUESTIONAIRE.
- Supplemental Informed Consent COVID19
- Health Questionnaire COVID-19
We will call you back when we are ready for you. At that point, only the patient will be allowed in the office.
We will take the temperature of anyone entering the office and ask them to utilize the hand sanitizer. If anyone has a temperature over 100 degrees, or respiratory symptoms, we will ask them to reschedule their appointment.
We are practicing social distancing, there is 6 feet between each of our treatment chairs.We will continue to keep a high standard of disinfection of our equipment and our personal protective equipment.
You will see us with N95 masks, surgical masks, shields, gloves, lab coats and/or disposable gowns during the orthodontic appointments.
If you have any questions or concerns about our safety measures, do not hesitate to ask.
We will be calling you to schedule your child’s next appointment. If you need any additional information about the progress of your child’s treatment, please do not hesitate to visit with us during this time.
These processes are constantly evolving, and we will modify them as necessary and recommended. Please understand that all of this is new for us and that there may be longer than usual wait times, as our staff gets used to the new procedures. We are here for you, so please do not hesitate to call if you have any further questions. We thank you again for your cooperation and understanding in advance and we look forward to seeing you soon.